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JoeMuscle.com cannot guarantee that your order will be allowed into your country
by the customs department. It is the customers responsiblity to check their
countries policy. Credits can only be issued after the product has been returned
to JoeMuscle.com.
We will ship products
anywhere in the world! (See restrictions below). In fact, we ship products
to International Destinations everyday.
We will gladly
accept and process your credit card or International Money Order or
Check drawn in US Funds through a US Bank and made out to "Joe
Muscle."
We apologize but we can NOT accept foreign money orders or checks drawn on non-US banks. Please inquire at your local bank about how you can get an International Money Order or Check "drawn in US Funds through a US Bank." If you have any questions regarding payment for international orders, please email us today at
shipping@joemuscle.com
Shipping Method |
Destination |
Cost |
Delivery Time |
International Shipping |
Foreign Countries
|
Based on weight of shipment
and destination country |
5-10 business days |
International Orders:
Orders are shipped via Deutsche Post Global Priority
Packet Service. You will be charged based on the weight of your order as calculated
using the Deutsche Post shipping rates. This shipping charge will appear in your
shopping cart as you finalize your order BUT before your credit card is charged so you can
review this amount. Upon shipment of your order, you will be emailed a shipment
confirmation so you can confirm that your order has shipped. Buyer is responsible
for all taxes, duties, tariffs and customs laws in Buyer's country (see additional
restrictions below).
International Shipping Restrictions:
1) We cannot be responsible for any tariffs, customs restrictions or other regulations
that apply in countries outside the United States. We encourage you to speak with your
customs office if you have any questions.
2) Do not order items that are illegal to import into your country. Laws are different in
every country. It is the customer's responsibility to check with their Customs office to
see if their country permits the shipment of our products to their country. A 15%
restocking fee will be applied to orders returned by customs as "illegal to
import."
3) If for any reason the package is seized by Customs Officials, we will not issue a
refund unless all products are returned to us in their original condition. If the package
is returned to us by Customs Officials, the customer is still responsible for any shipping
charges. A 15% restocking fee will be applied to orders returned by customs as
"unclaimed."
4) The customer pays actual shipping charges based on the weight of the package.
Shipping charges alone are frequently 50% to 100% of the total cost of the products.
Your shipping charge will appear in your shopping cart as you finalize your order BUT
before your credit card is charged so you can review this amount.
5) Prepayment is required. Payment must be by credit card, US money order, or personal
check drawn on US bank.
6) The customer is responsible for any duties or taxes that may apply.
Please Note: All prices quoted within our site are in US funds. If you would like to get
an exact conversion in your currency, please use the currency
converter
Due to impending FDA regulations, effective 1/1/2004, All
Sales Are Final on ephedra based products.
Troubles Ordering?
If you
have any questions regarding Joe Muscle's shipping policies or if you are having trouble ordering, please email us at
shipping@joemuscle.com .
If you are getting an error message when trying to order, please review how you entered your zip code/postal code. The order in which you enter the digits is vital. For example, when ordering from the UK. If your postal code is SE146SL, you must enter it like this: SE14 6SL. Notice the space between the fourth and fifth digits. You must have the correct spacing. So, in the case of the UK, it is 4 digits, space, then the final 3 digits.
Please
e-mail us or call us at
508-393-8496 if you cannot get your order to go through.
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